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Privacy Policy

Last updated: September 5, 2024

Privacy Notice

Addendum: California Residents Privacy Notice
Addendum: Consumer Health Data Policy

Enterra Medical (“Enterra”, “we”, “us” or “our) understands the importance of privacy to our customers, visitors, suppliers, business partners, employees and other individuals (“you”, “user”, or “data subject”). We are committed to protecting and respecting your privacy. 

This Enterra Privacy Policy (“Policy”) tells you how we protect and use information that we gather through this Enterra Medical website based in the United States. This website is intended for a U.S. audience. This Policy applies only to information collected through the website on which it is posted. It does not apply to third-party platforms or to other Enterra-operated websites or other Enterra-operated platforms on which it is not posted. It also does not apply to information collected through other channels, such as over the phone or in person, or as part of a clinical study. This Policy also describes choices you may have and how to contact us or exercise rights you have regarding your personal information.

Some of the information we collect through this Site may be “Personal Information” as defined below, collected when you visit or use this website. 

This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those particular pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business. 

If you have a disability, you may request access to this Policy in an alternative format by contacting info@enterramedical.com.

Your Consent

By using this Site, you agree to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you). If you do not agree to the collection, use, disclosure and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), you may not use this Site. If you have questions about this Policy, or any Privacy Notice, please contact us using the information provided below. 

You may withdraw your agreement for the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you) by contacting us directly.

Complete Agreement 

This Policy is part of the Terms of Use that govern your use of this Site.  Except as written in any other disclaimers, policies, or other notices on this Site, this Policy and the Terms of Use are the complete agreement between you and Enterra with respect to your use of this Site. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use. There may be additional terms that apply to particular materials on or sections of this Site. 

Changes to this Policy

Enterra reserves the right to update or modify this Policy and any Privacy Notice, at any time and without prior notice, by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to the information we collect after we have posted the revised Policy or Privacy Notice on this Site. 

Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site.

What is Personal Information?

Personal Information means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Information We Collect

How we collect Personal Information and what information we collect will depend on how you interact with us. For example we may collect some data directly from your computer’s browser and other data may be provided to us by you manually. We collect and use non-Personal Information differently from Personal Information.  

Personal Information You Manually Provide

Enterra collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use this Site, such as if you complete a pre-screening questionnaire or similar questionnaire, contact us with questions, or otherwise interact with this Site. Some of the information you may choose to manually provide will be Personal Information including but not limited to:

  • Contact data: such as name, title, address, phone number, mailing address, and email.
  • Other identifiers: such as device ID or serial number, various types of personal health information (e.g., health insurance information, medical information, and the like), online identifiers, and other similar identifiers.
  • Communication data submitted by you: such as questions and feedback.
  • Demographic data: such as language, age, and gender.
  • Marketing preferences: such as e-mail subscription and frequency preferences.

Examples of volunteering Personal Information on this Site include completing our “Candidate Screener” survey or sending Enterra a message through this Site. By submitting information on the “Contact Us” form you agree to us contacting you by regular email, or if you submit your phone number, with a phone call.

Information Automatically Collected

Enterra collects information that is sent to us automatically by your web browser or mobile device. This information includes but is not limited to: 

  • Product use and application data (including date and time of your visit)
  • IP address
  • The browser you are using (including name and version)
  • Your location and other geographic data
  • The website you came from and the website you visit after leaving
  • Pages viewed on the Site
  • Links clicked on the Site
  • Time spent on a particular page of the Site or the Site as a whole
  • Site data used to facilitate the use of the Site such as login and technical data

The information we receive may depend on your browser or device settings. The information we receive from your web browser and device typically is not, in and of itself, personally identifiable. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you.

Information Collected by Cookies and Other Technologies 

We may use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to: 

  • Collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page 
  • Support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits 
  • Personalize your experience when you use this Site; and  
  • Improve our marketing efforts, including through use of targeted advertising.  

The information we collect using cookies and similar technologies is generally not, in and of itself, personally identifiable, but we may link it to Personal Information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.

Information Collected by Third-Party Cookies

In addition to the cookies Enterra delivers to your computer or mobile device through this Site, certain third parties (Tracking and Performance Cookies) may deliver cookies to you for a variety of reasons. For example, we may use a web analytics tool that helps us understand how visitors engage with our Sites. 

Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on this Site or on other websites. 

You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Similarly, to opt-out of cookies used for interest-based advertising by similar services globally, click here or here. 

You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies. Please note that the industry-developed opt-out mechanisms are device and browser specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices and browsers, you need take the steps outlined above from each device and browser.

How We Use Your Information

We may use the information we collect through this Site to provide you with access to the Site. Additionally, we may keep and use your information: 

  • To provide you with access to this Site.
  • To respond to your requests.
  • To personalize your access to our Site.
  • To develop records (including records of your Personal Information, e.g., for service or product support).
  • To contact you with pertinent information about products, clinical trials, or important safety information, and about products and services of ours and of others.
  • For analytical purposes and to research, develop, and improve programs, products, services, and content.
  • To guide and inform marketing and sales activities.
  • To remove your personal identifiers. Once we have de-identified information, it is considered non-Personal Information and we may treat it like other non-Personal Information.
  • To enforce this Policy and other rules about your use of this Site.
  • To protect someone’s health, safety, or welfare.
  • To protect our rights or property.
  • To comply with a law or regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.

How We Share Your Information

With Third–Party Vendors  

Enterra shares information collected through this Site with third-party vendors (sometimes called “service providers”) who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys and clinical studies; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions on our behalf.  In general, we require our third party service providers and vendors to restrict their use of any personally identifiable information received through our Site to the intended purposes. Examples of these third-party service providers include: Google, Inc., which may utilize the analytics and other data collected to provide us with reports and information about how users interact with this Site; WordPress Engine’s Flywheel which hosts our Site; and Paperform which we use to build and embed forms in our Site, among others.

With Third-Party Social Media Platforms 

We may also use third-party social media platforms to offer you interest-based ads. To offer such ads, we may convert your email address into a unique value which can be matched by platform vendors with a user on their platform. Although we do not provide any Personal Information to these platform vendors, they may gain insights about individuals who respond to the ads we serve. 

For the Purpose of Determining your Eligibility for a Clinical Study 

If you choose to provide information through our Site to see if you qualify to participate in a clinical study, we may share your information with business partners or potential study center(s) so that they may contact you to see if you are a suitable candidate for one of our clinical studies.  We require such business partners or potential study centers to restrict their use of any personally identifiable information received through our Site to the intended purposes. 

With Health Care Providers

Your Personal Information may be shared with a physician or other healthcare provider if (i) you request to be put in contact with a physician or other healthcare provider, (ii) you are seeking more information about whether a product or service may be right for you, or (iii) if you or someone else’s safety or wellbeing is in question.

In Aggregate or De-Identified Form 

We use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties for various purposes including so they can better understand our user base. We may also share with third parties information about how particular individuals use this Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively. For clarity, we may use and share aggregated or de-identified data without restriction. 

As Part of a Business Transfer 

Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization or liquidate our assets. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us. 

To Comply with Laws and Protect Our Rights and the Rights of Others 

We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Use  or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others. 

As Described in a Privacy Notice or Click-Through Agreement 

We reserve the right to disclose your information as described in any Privacy Notice posted on a page of this Site where you provide that information. By providing your information on that page you will be consenting to the disclosure of your information as described in that privacy notice. We also reserve the right to disclose your information as described in any click–through agreement to which you have agreed. 

We will not share your mobile number with third parties for the purpose of marketing or advertising. We will only use your mobile number to contact you for marketing purposes if you consent.

Our Legal Basis for Processing Personal Data

We may process the Personal Data we collect/receive as permitted by law. Generally, this will be based on one of the following.

  • Legitimate interest. We can process your Personal Data if (i) we have a genuine and legitimate reason; and (ii) are not harming any of your rights and interests. We may use your Personal Data to help us provide you with our services and give you the most appropriate information, products and services and provide you with the best experience when dealing with us. 
  • Consent. In some cases, we will process your information with your consent. For example, if you sign up for email communications, provide your phone number for phone communication, or you may be providing special categories of Personal Data such as your health information. Please note that we may have a different legal basis for processing (e.g., legitimate interest) in some cases so that consent is not needed. When our use and sharing is not readily apparent when you provide your information, we aim to provide additional information at the time we collect the information regarding our purposes and use of the information. In most cases, we will seek your consent before we process health information about you.
  • To fulfill our obligations to you under a contract. If you purchase a product from us, we may process your personal data to fulfill our contract with you.
  • As required by law. Where we are required to comply with our legal obligations, or to establish and defend our legal rights, or to prevent and detect crimes such as fraud.

Other Privacy Notice, Consent, or Agreement

This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those particular pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business. We reserve the right to disclose your information as described in any Privacy Notice posted on a page of this Site where you provide that information or in accordance with any consent or authorization you otherwise provide. 

How We Protect your Information

Enterra takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases. 

Transfer and Storage of your Personal Information

We may store, collect, transfer, and process your Personal Information in the United States. Privacy and data protection laws in the U.S. may be different than your country. By submitting your Personal Information, you agree and acknowledge such transfers, storage, and processing, including onward transfers. 

Retention of Your Information

Enterra retains the Personal Information collected on this Site as long as necessary to fulfill the purpose for which it is collected or as permitted or required by applicable law.

Children’s Privacy

This Website is not targeted to children under the age of 18 and we do not knowingly collect or solicit Personal Information about such children. If we discover that a child has provided us with Personal Information online through this Website, we will take delete this information as quickly as possible. If you believe we may have received Personal Information from a child under the age of 18, please contact us immediately at info@enterramedical.com.

Data Subject Rights

Your rights will vary depending on which laws apply, and different laws may apply depending on where or your data is located. You may make a request to exercise any rights that you may have, and we will take reasonable steps to comply with any laws that apply. Your rights may include:

  • Know or be informed. You may have the right to know about and confirm the existence of Personal Data about you, how we use or share it, what categories of Personal Data we process, our purposes of processing, and categories of parties we disclosed Personal Data to.
  • Access and portability. You may have the right to access your Personal Data, specific pieces of information, and know of any third parties to whom your Personal Data was disclosed. You may have a right to obtain a copy of your data, including in a machine-readable format.
  • Correction. You may have the right to correct or amend your data if it is incomplete, inaccurate, or outdated.
  • Deletion or elimination. You may have the right to request your Personal Data be deleted or eliminated. Subject to applicable law, we may de-identify this data in certain circumstances.
  • Restriction. You may have a right to restrict processing of your data in some circumstances.
  • Objection and optout. You may have the right to object to or opt-out of processing of Personal Data about you in certain circumstances. 
  • Consent and cancelation of consent. You may have the right to consent, and to withhold or cancel that consent, for some practices, including processing of sensitive Personal Data or data on children, or where we use consent as our lawful basis for processing or transfer. 
  • Nondiscrimination. We will not discriminate against you for exercising your rights. This does not necessarily include, where permitted by applicable law in your jurisdiction, cases where a difference in price or services offered is reasonably related to the value provided by Personal Data you provide, or where you consent to participate in a voluntary program offering incentives (such as a loyalty program).
  • Appeal. You may have the right to appeal decisions we make about the exercise of your rights. To submit an appeal to a decision we made about the exercise of your rights, you may send an email to info@enterramedical.com. Please enclose a copy, or otherwise specifically reference our decision on your data subject request, to allow us to address your appeal. We will make reasonable efforts to comply with applicable law when we respond to your appeal.
  • Make a complaint. You may have the right to complain to regulators, such as your state attorney general, local data protection agency or authority, or other public bodies responsible for data protection and privacy enforcement. 

Submitting a Request or Inquiry

If you want to submit a request or inquiry to us regarding privacy rights you may have, you or your Authorized Agent can contact us using our contact information below. You do not have to create an account with us to submit a request. We will make reasonable efforts to respond to your request according to the process described below:

  • Your request will be confirmed within ten days of receipt and we will aim to respond within 45 days unless shorter periods are required by law. If we need more than 45 days, we will notify you that your request is being delayed.
  • We can only respond to your request if it is verifiable. This means we are obligated to take reasonable steps to verify your identity or your authorized agent’s authority and your right to access the information you request. In the process of verifying your request, we may contact you to ask for additional information that will help us do so, including government-issued IDs containing your name and address, utility bills containing that same information, and/or unique identifiers like usernames. We will only use that additional information in the verification process, and not for any other purpose. Once we have received and verified the requested information from you, we will contact you with our response to your request, including any data, if applicable. If we do not hear from you or if we are unable to verify your identity for the request, we will contact you to inform you that we cannot process your request because we cannot verify your identity.
  • We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
  • We will respond to reasonable requests in accordance with applicable law and subject to legal and contractual restrictions. We will not discriminate against you for exercising these rights. 
  • There may be times where we cannot comply with your request. For example, if such disclosure would interfere with the privacy of others or if it would result in a breach of confidentiality. We will provide an explanation for our refusal to grant access.  
  • California residents, please also see the respective Privacy Addendum for further details.

Data Subject Rights Contact

Enterra Medical
5353 Wayzata Boulevard
Suite 400
St. Louis Park, MN 55416

info@enterramedical.com

Marketing Email Opt-Out

You may revoke your consent for the receipt of communication that we send to you at any time by using the “unsubscribe” functionality included in our emails to you or by contacting us directly. Personal Information may be used by Enterra or an affiliate to provide you with information about products and services. 

If you do not want to receive information regarding products or services of Enterra or an affiliate, please contact us at info@enterramedical.com. We will respond to reasonable requests in accordance with applicable law and subject to legal and contractual restrictions. We will not discriminate against you for exercising these rights.

You should note that your requests and unsubscribe actions will not affect all communications from us. For example, we are legally required to provide notices such as notification of a data breach in which case you should expect to receive a notification via email. It is important that the Personal Information we hold about you is accurate and current. Please keep let us know if your Personal Information changes. 

California residents, please see the respective Privacy Addendums.

Links to Other Websites 

This Policy applies only to the Enterra-operated websites on which it is posted. Enterra and its affiliates may operate different websites for different purposes and in different countries, where different laws may apply. If you visit another Enterra website, please take a moment to review the privacy policy posted on that site to learn what information may be collected through that site and how it is processed. This Site may also contain links to websites that are not operated by or on behalf of Enterra or its affiliates. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. Enterra does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any Personal Information.

Contact Us

If you would like further information about Enterra’s privacy practices or would like to update, review, or correct your Personal Information on file with Enterra, please contact us at info@enterramedical.com.

State Privacy Notices

If you are a resident of one of the following states, you may have the rights set forth in the applicable section. 

If there are any conflicts between the applicable section and any other provision of this Policy and if you are a resident of the state, the portion that is more protective of Personal Information will control to the extent of the conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us via the contact information provided below.

Addendum: California Residents Privacy Notice

If you are a California resident, you have the rights set forth in this section. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. 

The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), defines Personal Information as information that identifies, relates to, or could reasonably be linked with you or your household. 

Please note that we may process Personal Information of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Information as a service provider, you should contact the entity that collected your Personal Information in the first instance to address your rights with respect to such data.

If there are any conflicts between this section and any other provision of this Policy and if you are a California resident, the portion that is more protective of Personal Information will apply to the extent there is a conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us via the contact information provided below.

Categories of Personal Information we collect and share

We may collect Personal Information as defined by the California Consumer Privacy Act. See the chart below for categories of Personal Information from our California consumers:

  • Collected within the last twelve (12) months from the sources listed in the Privacy Policy. 
  • Shared within the last twelve (12) months with the third parties described in our Privacy Policy.
CategoryExamples CollectedShared
A. Identifiers.A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Information included in this category may overlap with other categories.

C. Protected classification characteristics under California or federal law.Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

D. Commercial information.Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

E. Biometric information.Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

F. Internet or other similar network activity.Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

G. Geolocation dataPhysical location or movements.

H. Sensory data.Audio, electronic, visual, thermal, olfactory, or similar information.

I. Professional or employment-related information.Current or past job history or performance evaluations.

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

K. Inferences drawn from other personal information.Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

The examples provided above come from the CCPA and other statutes, as noted. They are reproduced here for your convenience to help you understand the types of information that are considered within each category. It is not meant to imply that we collect all such information listed in the examples. We only collect the specific pieces of Personal Information described in our Privacy Policy (defined as “Personal Data”).

Sensitive Personal Information We May Collect and Our Purposes for Collection and Use

The CPRA’s definition of sensitive personal information includes the following types of information:

  • Social security number, driver’s license number, state identification card number, or passport number; 
  • A consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account;
  • Biometric information processed for the purpose of identifying a consumer; and
  • Health and medical information.

Right to Limit the Use of Sensitive Personal Information

California residents have the right to limit the use of sensitive personal information in some circumstances. Enterra only collects sensitive personal information, as defined by applicable California law, with your consent and only uses the sensitive personal information for the use disclosed at the time of collection. Enterra does not use sensitive personal information for inferring characteristics about you. Enterra will only use your sensitive personal information to provide you with the services you requested. Enterra does not share your sensitive personal information with third parties.

You can find a list of the categories and specific types of sensitive personal information that we collect in the chart above. We only collect and use sensitive personal information to provide you with products and services.

Use and sharing of personal information

We may use or disclose the Personal Information we collect for business or commercial purposes as described in the Privacy Policy. Including that we disclose your Personal Information for a business purpose to the following categories of third parties:

  • Third-party vendors and service providers as described in our Privacy Policy;
  • All other third parties described in our Privacy Policy.

We may share your Personal Information. You have the right to opt-out of sharing or selling of your Personal Information.

Your rights

By law if you are a resident of California, you have the following rights:

  • The right to notice. You must be properly notified which categories of Personal Information are being collected and the purposes for which the Personal Information is being used.
  • We may share or sell your Personal Information (as the terms “sale” and “share” are defined in the CCPA). You have the right to opt-out of sale or sharing of your Personal Information as described below.
  • The right to know about your Personal Information. You have the right to request and obtain from us information regarding our collection, use, and disclosure of the following data within the past twelve (12) months:
    • The categories of Personal Information collected
    • The sources from which the Personal Information was collected
    • The business or commercial purpose for collecting or selling the Personal Information
    • Categories of third parties with whom we share Personal Information
    • The specific pieces of Personal Information we collected about you
  • The right to delete Personal Information. You have the right to request that we delete the Personal Information that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Information to provide you with the Site or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request. 
  • The right not to be discriminated against. We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Site as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Information that we receive from you. 

Exercising your rights

To exercise the rights described above, you or your Authorized Agent (defined below) may make a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Information, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Information provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.

You may submit a Valid Request by e-mail (info@enterramedical.com) or toll-free telephone call (1-855-768-3772)

We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.

You may also authorize someone other than yourself (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this.

Do Not Sell or Share My Personal Information

We may sell or share Personal Information when the Service Providers we partner with (for example, our advertising partners) use technology on the Site in a way deemed a “sale” of Personal Information as defined by the California Consumer Privacy Act (CCPA). “Sale” and “sharing” includes only disclosures that are defined as a “sale” or “sharing” by the CCPA.

If you wish to opt out of the use of your Personal Information for interest-based advertising purposes and these potential sales as defined under the CCPA, you may do so by following the instructions below.

Website

You can opt out of the sale or sharing of your Personal Information by following our instructions presented on the Site at our “Do Not Sell or Share My Personal Information” link. If you submit a request through this link, you will be opted out of any sale or sharing of Personal Information. 

If you want to stop the use of third-party Cookies for interest-based advertising, you may also follow the instructions in the “Cookies” section of our Privacy Policy. Please note that this opt-out is specific to the browser you use. You may need to opt out on every browser that you use and anytime you clear your browser’s cache.

Mobile Devices

Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

  • “Opt-Out of Interest-Based Ads” or “Opt Out of Ads Personalization” on Android devices
  • “Limit Ad Tracking” on iOS devices

You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.

Global Privacy Control (“GPC”)

You may also opt out of the sale or sharing of your Personal Information by GPC signals. When you visit our Site with a GPC signal active, you will be informing us through the GPC signal that you opt out of the sale or sharing of your Personal Information. You will need to activate your GPC signal for each supported browser or browser extension you use.

“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Site does not respond to Do Not Track (“DNT”) signals. However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.

California’s Shine the Light law

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If you’d like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided in this Policy.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, you can contact us using the contact information provided in this Policy and include the email address associated with your account.

Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Addendum: Nevada Opt-Out Rights

Your Nevada Opt-Out Rights

We do not sell your Personal Information, but nevertheless we offer an opt out to sales of consumer data in an overabundance of caution as required by, and to ensure compliance with, Nevada law.  Verified requests under Nevada law (NRS 603A) to not make any sale of any covered information we have collected or will collect regarding a consumer, as defined in that law, may be sent to info@enterramedical.com. Please include in any such request email “Request for Nevada Opt-Out” in the subject line and in the body of the message. 

Addendum: Consumer Health Data Policy

Various U.S. state laws provide protections for “consumer health data”. This addendum applies to such information by applicable law. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. 

“Consumer Health Data” is used in this addendum as it is defined in the Washington My Health My Data Act (MHMDA) and other laws applicable to the same or similar data. It generally includes any information that is linked or reasonably linkable to an individual and that identifies that individual’s past, present, or future physical or mental health status. Excluded from Consumer Health Data are certain types of health information, such as when we must collect, use, and disclose health information to meet our regulatory obligations or as part of a clinical trial. We do not collect, share, or sell Consumer Health Data except as described in this Privacy Policy or with your consent.

Categories of Consumer Health Data We Collect and Share

We process limited Consumer Health Data for our  may collect Consumer Health Data from categories including, individual health conditions, treatment, diseases, or diagnosis; dynamics interventions, health-related surgeries or procedures; use or purchase of prescribed medication; bodily functions, vital signs and symptoms; diagnoses or diagnostic testing, treatment, or medication; genetic data; precise location information that could reasonably indicate a consumer’s attempt to acquire or receive health services or supplies (i.e., geofencing); and data that identifies a consumer seeking health care services.

Sources of Consumer Health Data

We collect Consumer Health Data directly from you, including when you submit information through our website, or other services or platforms we operate. 

How Enterra Uses Consumer Health Data

We use consumer health data to provide consumers information and education about Enterra’s products and help connect them to a provider that can provide them diagnosis and treatment options.

How Enterra May Share Consumer Health Data

We may share Consumer Health Data, including the categories of Consumer Health Data, with Enterra-affiliated companies, service providers acting on our behalf, and others, including health care providers that you select, as necessary to provide you with the products or services you request or your authorized representatives request on your behalf.

Exercising Your Rights 

Based on applicable laws in your state, you may have the right to:

  • Confirm whether Enterra is collecting, sharing, or selling Consumer Health Data concerning you and to access this data, including:
    • A list of all third parties and affiliates with or to whom Enterra has shared or sold the Consumer Health Data
    • Access an active email address or other online mechanism that you may use to contact these third parties
  • Withdraw consent from Enterra to collect and share your consumer health data
  • Request to have Consumer Health Data concerning you deleted and exercise that right by informing Enterra of your request for deletion
  • Appeal if Enterra does not address an attempt to exercise one or more of these rights to your satisfaction

You may request that Enterra take the actions outlined in the paragraphs above to exercise rights you may have by submitting a request, at any time, to Enterra. Enterra will seek to respond within forty-five (45) days.

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